Limited Lifetime Warranty – All Metal Components
Coverage
Atrox Snake Barrier LLC warrants the original purchaser of the product that the product shall be free from defects in materials and workmanship under normal use and maintenance for the lifetime of the product, subject to the limitations and conditions described below.
What is Covered
This warranty applies to products purchased directly from Atrox Snake Barrier LLC or an authorized retailer. Coverage includes manufacturing defects, such as:
– Structural failures, including frame breakage or joint separation due to material or manufacturing defects.
– Material degradation, such as cracking, splitting, or warping under normal use conditions.
– Corrosion or rusting of metal components not caused by external factors such as exposure to harsh chemicals or saltwater.
– Defective hardware components, such as hinges, latches, and fasteners failing under normal use.
– Adhesive or bonding failures leading to separation of integral parts.
– UV damage resulting in brittleness or premature deterioration of materials beyond normal aging.
– Defects in protective coatings that result in peeling, flaking, or excessive wear beyond normal use.
– Any other manufacturing defect that compromises the intended functionality of the product.
What is Not Covered
– Normal wear and tear, including fading, scratching, or discoloration.
– Damage caused by misuse, abuse, improper installation, or failure to follow the product’s instructions.
– Damage caused by natural disasters, such as fire, flood, or other acts of nature.
– Repairs or modifications performed by anyone other than Atrox Snake Barrier LLC or its authorized service providers.
Claim Process
To make a warranty claim, the original purchaser must:
– Provide proof of purchase, such as a sales receipt or invoice.
– Contact Atrox Snake Barrier LLC at sales@atroxsnakebarrier.com to report the issue.
– Allow Atrox Snake Barrier LLC reasonable time to inspect and assess the product.
Remedy
If the product is found to be defective, Atrox Snake Barrier LLC will, at its sole discretion:
– Repair the product.
– Replace the product with the same or a comparable product.
– Provide a refund of the original purchase price.
This warranty is limited to the original purchaser and is non-transferable. Atrox Snake Barrier LLC’s liability is limited to the original purchase price of the product. Under no circumstances shall Atrox Snake Barrier LLC be liable for incidental or consequential damages.
Duration
This Limited Lifetime Warranty is valid as long as the original purchaser owns the product.
Limited Warranty – ATROX Snake Screen
Twitchell Corporation’s Textilene® Nano™ 50:
– Weight: 6.1 oz/yd² (207 g/m²)
– Tensile Strength: 167.7 lbf (warp), 145.9 lbf (fill)
– Tear Strength: 38.3 lbf (warp), 26.1 lbf (fill)
– Thickness: 0.0219 inches
– Textilene Nano™ 50 brand fabrics are covered by a 15-year limited warranty for fixed and operable shading applications and a 3-year limited warranty for all other end uses from the original date of purchase.
– These fabrics are warranted against defects of workmanship and materials, and/or excessive loss of color or strength from normal exposure conditions, including sunlight, rot, mildew, or atmospheric chemicals that might render it unserviceable.
– This warranty is extended only to the original purchaser of the material.